Privacy Policy

Astropix operates this website and provides personalized astrological content (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you use the Services. By using the Services, you acknowledge that you have read this Privacy Policy.

We are fully compliant with the EU General Data Protection Regulation (GDPR) and the Lithuanian Law on Legal Protection of Personal Data.

Personal Information We Collect

We may collect the following categories of personal information:

• Contact details including name, email address, and communication preferences.
• Financial information including payment card information (processed by Stripe/Whop — we do not store card numbers).
• Quiz and birth data including birth date, time, place, and preferences you choose to share.
• Palm image data if you voluntarily submit photos for palm reading analysis.
• Device information including browser, device type, IP address, and usage patterns.
• Communications including messages you send to our support team.

Sources of Personal Information

• Directly from you — when you fill out a quiz, make a purchase, or contact support.
• Automatically — through cookies and similar technologies when you visit our site.
• From our service providers — such as payment processors and email delivery services.

How We Use Your Information

• Provide and Improve Services — to generate personalized readings, process payments, and deliver reports.
• Marketing — to send promotional emails (you can opt out any time via the unsubscribe link or by email).
• Security — to detect fraud, protect our users and secure our infrastructure.
• Customer support — to respond to your inquiries.
• Legal compliance — to comply with applicable law and respond to legal process.

Legal Basis for Processing (GDPR)

We process your personal data on the following legal bases:

• Performance of a contract — to deliver the readings and services you purchased.
• Consent — for marketing communications and optional cookies.
• Legitimate interest — to secure our services and improve the product.
• Legal obligation — for accounting, tax and regulatory compliance.

How We Share Information

We share personal information only with:

• Payment processors (Stripe, Whop) to process your transactions.
• Email service providers (Resend, Omnisend) to deliver your readings and horoscopes.
• AI providers (OpenAI, Google) to generate your personalized content — your data is not used to train their models.
• Marketing partners (Meta) for advertising measurement, using hashed identifiers.
• Hosting and analytics providers for infrastructure and product analytics.

We never sell your personal information.

International Transfers

Some of our service providers are located outside the European Economic Area (EEA). When we transfer personal data outside the EEA, we rely on Standard Contractual Clauses approved by the European Commission or equivalent safeguards.

Your Rights (GDPR)

Under the EU General Data Protection Regulation, you have the right to:

• Access — request a copy of the personal data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure ("right to be forgotten") — request deletion of your data.
• Restriction — limit how we process your data.
• Portability — receive your data in a portable format.
• Objection — object to certain types of processing, including marketing.
• Withdraw consent — at any time for consent-based processing.
• Lodge a complaint — with the Lithuanian State Data Protection Inspectorate (vdai.lrv.lt) or your local supervisory authority.

To exercise any of these rights, email info@astropix.live.

Data Retention

We retain your personal information only as long as necessary to provide Services or comply with legal obligations. Quiz data and reports are kept as long as your account is active; you may request deletion at any time. Financial records are retained for 10 years as required by Lithuanian accounting law.

Cookies

We use cookies and similar technologies to operate the Services, remember your preferences, analyze usage, and for marketing. You can control cookies through your browser settings.

Security

We implement appropriate technical and organizational measures to protect your information, including TLS/HTTPS encryption, encrypted databases, access controls and regular security reviews.

Children

The Services are not directed to children under 16. We do not knowingly collect personal information from children.

Data Controller

The data controller responsible for the processing of your personal information is:

Changes to this Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be notified through the Services or by email.